{"quality_controlled":"1","doi":"10.1177/1094670518802059","volume":22,"user_id":"77945","extern":"1","_id":"7524","publication_status":"published","publisher":"Sage","type":"scientific_journal_article","article_type":"original","date_updated":"2023-03-15T13:50:10Z","year":2019,"date_created":"2022-04-13T10:55:36Z","author":[{"full_name":"Albrecht, Arne K.","last_name":"Albrecht","first_name":"Arne K."},{"orcid":"0000-0002-2533-335X","full_name":"Schäfers, Tobias","id":"77945","last_name":"Schäfers","first_name":"Tobias"},{"first_name":"Gianfranco","last_name":"Walsh","full_name":"Walsh, Gianfranco"},{"first_name":"Sharon E.","last_name":"Beatty","full_name":"Beatty, Sharon E."}],"intvolume":"        22","page":"60-74","status":"public","issue":"1","title":"The Effect of Compensation Size on Recovery Satisfaction After Group Service Failures: The Role of Group Versus Individual Service Recovery","citation":{"mla":"Albrecht, Arne K., et al. “The Effect of Compensation Size on Recovery Satisfaction After Group Service Failures: The Role of Group Versus Individual Service Recovery.” <i>Journal of Service Research</i>, vol. 22, no. 1, Sage, 2019, pp. 60–74, doi:<a href=\"https://doi.org/10.1177/1094670518802059\">10.1177/1094670518802059</a>.","ama":"Albrecht AK, Schäfers T, Walsh G, Beatty SE. The Effect of Compensation Size on Recovery Satisfaction After Group Service Failures: The Role of Group Versus Individual Service Recovery. <i>Journal of Service Research</i>. 2019;22(1):60-74. doi:<a href=\"https://doi.org/10.1177/1094670518802059\">10.1177/1094670518802059</a>","van":"Albrecht AK, Schäfers T, Walsh G, Beatty SE. The Effect of Compensation Size on Recovery Satisfaction After Group Service Failures: The Role of Group Versus Individual Service Recovery. Journal of Service Research. 2019;22(1):60–74.","chicago-de":"Albrecht, Arne K., Tobias Schäfers, Gianfranco Walsh und Sharon E. Beatty. 2019. The Effect of Compensation Size on Recovery Satisfaction After Group Service Failures: The Role of Group Versus Individual Service Recovery. <i>Journal of Service Research</i> 22, Nr. 1: 60–74. doi:<a href=\"https://doi.org/10.1177/1094670518802059,\">10.1177/1094670518802059,</a> .","ufg":"<b>Albrecht, Arne K. et. al. (2019)</b>: The Effect of Compensation Size on Recovery Satisfaction After Group Service Failures: The Role of Group Versus Individual Service Recovery, in: <i>Journal of Service Research</i> <i>22</i> (<i>1</i>), S. 60–74.","bjps":"<b>Albrecht AK <i>et al.</i></b> (2019) The Effect of Compensation Size on Recovery Satisfaction After Group Service Failures: The Role of Group Versus Individual Service Recovery. <i>Journal of Service Research</i> <b>22</b>, 60–74.","din1505-2-1":"<span style=\"font-variant:small-caps;\">Albrecht, Arne K.</span> ; <span style=\"font-variant:small-caps;\">Schäfers, Tobias</span> ; <span style=\"font-variant:small-caps;\">Walsh, Gianfranco</span> ; <span style=\"font-variant:small-caps;\">Beatty, Sharon E.</span>: The Effect of Compensation Size on Recovery Satisfaction After Group Service Failures: The Role of Group Versus Individual Service Recovery. In: <i>Journal of Service Research</i> Bd. 22, Sage (2019), Nr. 1, S. 60–74","short":"A.K. Albrecht, T. Schäfers, G. Walsh, S.E. Beatty, Journal of Service Research 22 (2019) 60–74.","chicago":"Albrecht, Arne K., Tobias Schäfers, Gianfranco Walsh, and Sharon E. Beatty. “The Effect of Compensation Size on Recovery Satisfaction After Group Service Failures: The Role of Group Versus Individual Service Recovery.” <i>Journal of Service Research</i> 22, no. 1 (2019): 60–74. <a href=\"https://doi.org/10.1177/1094670518802059\">https://doi.org/10.1177/1094670518802059</a>.","apa":"Albrecht, A. K., Schäfers, T., Walsh, G., &#38; Beatty, S. E. (2019). The Effect of Compensation Size on Recovery Satisfaction After Group Service Failures: The Role of Group Versus Individual Service Recovery. <i>Journal of Service Research</i>, <i>22</i>(1), 60–74. <a href=\"https://doi.org/10.1177/1094670518802059\">https://doi.org/10.1177/1094670518802059</a>","havard":"A.K. Albrecht, T. Schäfers, G. Walsh, S.E. Beatty, The Effect of Compensation Size on Recovery Satisfaction After Group Service Failures: The Role of Group Versus Individual Service Recovery, Journal of Service Research. 22 (2019) 60–74.","ieee":"A. K. Albrecht, T. Schäfers, G. Walsh, and S. E. Beatty, “The Effect of Compensation Size on Recovery Satisfaction After Group Service Failures: The Role of Group Versus Individual Service Recovery,” <i>Journal of Service Research</i>, vol. 22, no. 1, pp. 60–74, 2019."},"language":[{"iso":"eng"}],"publication":"Journal of Service Research"}